Koven

It depends on your cat's personality and how they like to spend their time. Here's a quick guide:

Cat trees & towers — For climbers and perchers. If your cat loves height and watching the room, a tall multi-level tower gives them the elevated territory they instinctively want.
Enclosed cat condos — For cats who love to retreat and hide. The circular openings and enclosed chambers give anxious or independent cats a private sanctuary.
Floor-to-ceiling towers — For active cats who need maximum vertical territory. These anchor to the ceiling for ultimate stability and height.
Litter box enclosures — For households where the litter box needs to disappear. These look like real furniture and eliminate the eyesore entirely.
Elevated cat sofas — For cats who prefer lounging at a low elevation with a cushioned surface. Great for senior cats or those who prefer comfort over climbing.

Yes — but give it time. Cats are naturally cautious with anything new. Most cats investigate within the first 1–2 days, start interacting within the first week, and fully claim the product by week two. The natural sisal and solid wood construction signal safety and stability to their instincts, which accelerates adoption compared to cheaper carpet-wrapped alternatives. If your cat is still hesitant after a week, try placing a worn item of clothing or a pinch of catnip near the product to encourage exploration.

Most Koven products feature removable, washable cushion covers — unzip, machine wash cold, tumble dry low. The wooden frames and panels can be wiped down with a damp cloth and mild cleaner. Sisal posts are best maintained by vacuuming or brushing away loose fibers — avoid soaking them. Full care instructions are included with every product and listed on each product page.

Most Koven products require light assembly — connecting panels, attaching platforms, or securing sisal posts. Everything arrives flat-packed with all hardware and a clear illustrated instruction guide included. No special tools needed beyond what's provided. Most customers complete assembly in 20–40 minutes. Floor-to-ceiling models require an additional step to tension-fit against the ceiling, which takes an extra 5–10 minutes.

All Koven orders ship free with insured delivery within the United States directly from our US warehouse. Most orders arrive within 3–7 business days. You'll receive a tracking number as soon as your order ships. If your order arrives damaged in transit, we'll replace it at no cost — that's what insured shipping means.

We stand behind every product with our 60-Day Comfort Guarantee. If your cat hasn't claimed it within 60 days, return it for a full refund — no questions asked. Most cats need 1–2 weeks to fully settle in, so give it some time before drawing conclusions. Every order also includes a 1-year warranty against manufacturing defects. If something breaks or fails under normal use, we'll replace it.